Welcome to Careers at Chinatrust Commercial Bank. We thank you for your interest in the career opportunities available and sincerely hope that we can pursue a mutually rewarding relationship in the future.
Chinatrust Commercial Bank (CTCB) is one of the leading banks in the TAIWAN, ROC. CTCB-NEW DELHI was established in 1996 and is headquartered in TAIWAN. CTCB provides financial services across the TAIWAN with a wide network of branches / representative offices in different part of the globe – New York, London, Tokyo, Canada, China, Hong Kong, Bangkok, Jakarta, Philippines, Vietnam, etc.
At Chinatrust Commercial Bank, our vision is “to be a world-class organization maximizing value for all stake holders.” Our focus, therefore, is to ensure that we consistently deliver world-class service to our customers, every single time. It is our belief that our employees are the driving force behind the bank’s success and growth, they give us the winning edge required to succeed in this extremely competitive Banking environment. We, therefore, ensure that we attract, select and retain high caliber professionals, providing them with a multi-cultural work environment that values creativity and encourage them to realize their full potential and build a rewarding and satisfying career.
Performance based Growth and Development: - At Chinatrust Commercial Bank, we value your performance and ensure that it forms the basis for charting your organizational growth and development. We do this in the following ways:
Performance Management:
Not only do we recognize and reward all eligible employees based on their performance appraisal, but also grant merit increases in recognition of his/her work performance and as an incentive for continued efforts. Our Performance Management and Rewards Program consist of three stages, which include - Goal Setting Exercise, Mid Year Review and Annual Appraisal.
You grow as you perform:
At Chinatrust Commercial Bank it is our belief that the person who best knows your ambitions and aspirations is YOU. We expect our employees to possess the drive for improvement and for new ideas, skills and assignments. Your growth within the bank is thus dependent on your constant efforts at improving your performance.
Internal transfers:
To broaden your horizons and further explore professional skills, we at Chinatrust Commercial Bank endeavor to fill available positions internally. In other words, every opportunity is given to existing staff to apply for and be considered for openings arising within the bank. Staff may apply for such positions that will be advertised internally and selection will be purely based on merit / suitability.
Learning and Development:
L&D is a continuous process at all levels. We invest in various Training Programs to develop and upgrade employee skills.
Compensation & Benefits
In our quest to be truly world-class, our compensation and benefits strategy is designed to encourage a performance driven culture. We continuously benchmark our compensation and benefits policies/practices with the market to maintain our competitive edge. Our philosophy is to reward the best and differentiate performance between the best and the rest! We do annual compensation surveys to ensure market competitiveness and our Performance Management System is built on a framework that rewards high performers and creates a high performance oriented organization.
In addition to the cash package, we offer additional benefits such as:
- Provident Fund
- Gratuity Fund
- Medi-claim Insurance for Employee, Spouse & 2 dependent Children
- Medical Reimbursement Leave
- Travel Allowance
- Staff Loan facilities
Learning & Development
Investing in our People
At Chinatrust Commercial Bank, Learning and Development (L&D) is a continuous process at all levels. Each one of our employees has an L&D plan that covers three competency areas - functional, technical and behavioral to ensure holistic development. These training plans are based on staff performance appraisals. Structured training is then consolidated and provided throughout the year. Multiple methodologies like External Training and Internal Training followed in the training strategy further contribute to continuously upgrading and developing skills of employees. Training plans for every employee are reviewed periodically with group heads and line managers to ensure that key training needs are being met as far as possible.
Some training initiatives we currently offer are as follows:
- Integrated development programme is designed to equip new recruits with the knowledge and skills that will help them grow within the organization. Conducted in partnership with external experts, the program includes intensive training in Basic Banking, Credit & Marketing, Accounting, Effective Communication at the Workplace, and Excellence in Customer Service, Team Building etc.
- Supervisory Development: Bank also provides training to its staff for supervisory roles in different fields. Aimed at enhancing a supervisor’s performance and in developing the required skills, this initiative consists of training in critical supervisory skills like people management, performance management, presentation and communication skills and change management.
- Executive Training: This training program is for development of staff with previous banking experience. Based on the needs of the individual and the needs of the job, both internal and external training is provided, in affiliation with industry experts.
Chinatrust Commercial Bank believes in continuous development of employees based on an objective methodology. To this end, the bank is currently engaged in a project on creating a competency framework for the Bank. This framework will outline the core competencies needed for successful job performance across roles in the Bank. This framework will then form the basis of various HR activities like hiring and development.
We have also increased focus on development by creating Individual Development Plan for key staff. This Plan aim at setting the foundation of career development for staff and include career path and growth plan for the coming years, that is consolidated by the manager and employee. The IDP also includes a detailed review of employee abilities, strengths, expertise, knowledge and development needs.
Employee communication and feedback is a critical input to development and to this effect, regular employee satisfaction surveys are conducted and feedback is given to senior management. Following this, action areas are identified and focus groups are created to work on these areas. Each group brainstorms and implements ideas that can be implemented in the action area assigned to them
If you are interested in making banking career in Chinatrust Commercial Bank, New Delhi Branch, please send your latest CV (Curriculum Vitae) at below email address.