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If you have any grievances/complaints, please approach:Mr. Rakesh Mathur, Tel. No. 011-43688810and email address: rakesh@chinatrustindia.com
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If your complaint is unresolved at the branch level, you may approach Mr. P N Prabhakar, Chief Operation Officer/Nodal officer, Tel. No. 01143688863 at: A1/16, Mezzanine Floor,
Wenger House, Connaught Place, New Delhi – 110001,
E-mail address:padmanabh@chinatrustindia.com
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If you are not satisfied with our grievance redressal, you may approach Mr. Subhasis Banerjee, Chief Executive Officer, Tel. No. 01143688823, E-mail address: subhasis@chinatrustindia.com and the Banking Ombudsman at: (Shri H Kulshreshtha, Banking Ombudsman, Reserve Bank of India Building 2nd Floor, 6, Sansad marg, New Delhi – 110001,
Tel No. 011-23725219/23710882 /23725445 Fax No. 011-23725218,
E-mail address: bonewdelhi@rbi.org.in
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